Refund And Cancellation Policy
- If you need to cancel your booking, please contact UK City Transfer as soon as possible.
- We will be happy to cancel & refund a booking as long as we have 24 hours notice admin charge will be applied.
- If you cancel a booking after the vehicle has been dispatched then a charge will be incurred; the charge will be based on the distance/time that the allocated driver has travelled/spent prior to the point of cancellation.
- Coach Transfer service are cancellation charge incurred: 50% of paid price for provision of service.
- Coach Transfer service cancellation should be informed with in 15 days or 100% charge incurred of paid price for provision of service.
- Paid Airport Transfer bookings All refunds will be decided by the manager, and payment will be refunded to the customers debit / credit cards.